Privacy policy.
Privacy Policy for Sovereign Healthcare Services (SHS)
Effective Date: 10/03/2025
Sovereign Healthcare Services (SHS) is fully committed to protecting your security and privacy. This privacy policy outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act (DPA).
For any questions or concerns, please contact us using the details provided in the Contact Information section below.
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1. Information We Collect
We may collect and process the following data about you:
• Information You Provide: When registering on our website, subscribing to our services, or requesting additional services.
• Communications: If you contact us, we may keep a record of that correspondence.
• Transaction Data: Details of orders, services provided, and payment records.
• Website Usage Data: Non-personally identifiable information such as IP address, browser type, and cookies.
• Marketing Data: E-marketing history, including whether you open our emails or click on links.
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2. How We Use Your Information
We process your data based on the following lawful grounds under GDPR:
Purpose of Processing Legal Basis
Processing orders and providing services Contractual necessity
Complying with legal and regulatory obligations Legal obligation
Updating records, fraud prevention, and debt recovery Legitimate interest
Marketing communications (where consent is given) Consent
Improving website functionality Legitimate interest
If you have provided consent for marketing communications, you may withdraw this at any time by using the unsubscribe link or contacting us directly.
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3. Cookies and Tracking Technologies
Cookies are small text files stored on your device that help improve your browsing experience. We use cookies to:
• Store your preferences and enhance website functionality.
• Analyze traffic and improve website performance.
You can manage cookie preferences via your browser settings. Disabling cookies may affect website functionality.
By continuing to use our website, you consent to the use of cookies.
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4. Security Measures
We take reasonable steps to ensure your personal data is securely stored and protected against unauthorized access, loss, or misuse. Measures include:
• Encryption of payment transactions.
• Secure servers with restricted access.
• Regular security audits and compliance checks.
Despite these measures, no internet-based system is completely secure. We recommend keeping your login credentials confidential.
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5. Payment Processing & Third-Party Services
SHS uses Squarespace as its payment processor. When you make a payment on our website, your transaction data is securely processed by Squarespace, which may collect and store your payment information in accordance with their own Privacy Policy and Terms of Service.
We do not store or have access to your full payment details (e.g., credit card numbers). By using our payment services, you acknowledge and agree to Squarespace’s processing of your payment data.
For more information, please refer to Squarespace’s Privacy Policy at: [Insert Squarespace Privacy Policy URL].
Additionally, we may share your information with trusted third parties in the following circumstances:
• Service Providers: Payment processors, IT support, and delivery partners.
• Legal Obligations: If required by law or to enforce legal rights.
• Business Transfers: If SHS merges with or is acquired by another company, your data may be transferred.
Third-party services we use will process your data according to their own privacy policies. Please review their policies before engaging with their services.
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6. Your Rights Under GDPR
You have the following rights concerning your personal data:
• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request corrections to inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data where applicable.
• Right to Restrict Processing: Request limited processing of your data under certain conditions.
• Right to Data Portability: Receive your data in a structured format for transfer.
• Right to Object: Object to processing based on legitimate interests, including direct marketing.
To exercise these rights, please contact us at sales@sovereignhealthcareservices.co.uk.
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7. Data Retention
We retain personal data only as long as necessary for:
• Providing services to you.
• Legal and regulatory compliance.
• Managing operational needs such as fraud prevention and record-keeping.
After the retention period expires, data is securely deleted or anonymized.
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8. Links to Third-Party Websites
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or data practices. Please review their privacy policies before providing personal data.
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9. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email or website announcements.
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10. Contact Information
For any questions or concerns about this privacy policy, please contact us:
Sovereign Healthcare Services
Unit 44 Portland court, kingsway, luton, LU4 8HA
Email: sales@sovereignhealthcareservices.co.uk
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This privacy policy was last updated on: 10/03/2025